Hello! I’m Sharyn.
I’m an accessibility leader with more than 30 years of experience in digital technology and over a decade focused on accessibility. I help teams make digital experiences more usable, inclusive, and less frustrating through accessibility strategy, testing, remediation guidance, and training.
My work combines deep knowledge of WCAG and accessibility practices with thoughtful analysis, clear communication, and a focus on the people using the technology. I partner with design, engineering, and product teams to identify barriers, prioritize improvements, and build accessibility into everyday decisions across the software development lifecycle.
I’m especially drawn to the processes that help accessibility take root: practical workflows, shared standards, useful training, and collaboration across teams. Whether leading audits, mentoring practitioners, or guiding product improvements, I help organizations turn accessibility commitments into sustainable practices that extend beyond compliance.
In 2022, I earned my IAAP Certified Professional in Accessibility Core Competencies (CPACC) credential, and I’m preparing for Web Accessibility Specialist (WAS) certification. I’m a lifelong learner and a late-identified autistic professional with ADHD. My lived experience informs how I approach accessibility, leadership, and collaboration, including the importance of flexibility, clear expectations, and respect for different ways of thinking, processing, and communicating.
Kindness, accessibility, inclusion, and neurodiversity advocacy guide my work. I want the digital experiences we create, and the workplaces where we create them, to give more people the opportunity to participate and thrive.
PROFESSIONAL EXPERIENCE
Ablr 360
Raleigh-Durham-Chapel Hill Area (remote)
March 2026 – Present
Accessibility Manager
iCIMS
Holmdel, New Jersey (remote)
April 2022 – December 2025
Principal Accessibility Engineer
- Delivered role-based accessibility training and built a network of Accessibility Champions.
- Led customer accessibility engagements, internal audits, and remediation guidance.
- Authored and maintained VPATs across product lines.
- Managed external audit vendors and accessibility tooling.
- Directed accessibility integration for acquisitions.
- Provided ongoing standards guidance (WCAG 2.2) and cross-functional support.
Key Achievements:
- Implemented axe DevTools Enterprise, scaling automated accessibility testing organization-wide.
- Expanded external audits and VPAT coverage across additional products.
- Redesigned 200-level developer training and launched three new programs:
- Company-wide Accessibility Foundations (100-level onboarding)
- Accessibility Champions (300-level)
- WCAG 2.2 training for Product, Engineering, and Design Systems
- Grew the Accessibility Community of Practice and GAAD programming to drive company-wide engagement.
U.S. Bank
Minneapolis, MN
July 2021 — April 2022
Assistant Vice President, Principal UX Accessibility Consultant
Shifting accessibility left as a key stakeholder during the design, prototyping, and defect analysis processes for digital products. This includes creating and validating accessibility user stories, evaluating prototypes, reviewing designs and wireframes, providing technical direction, and creating materials to educate others about accessibility. Partnering with business lines to ensure the user experience presented to consumers is accessible and meets bank standards. As well as interviewing potential candidates, onboarding new teammates, and coaching junior colleagues.
Minneapolis Community and Technical College
Minneapolis, MN
January 2019 — present
Adjunct Instructor (part-time)
Teaching Continuing Education courses in the Web Design and Development Certificate program:
- Introductory HTML and CSS 1 & 2
- Front-End Website Design
- Javascript for the Web
Siteimprove
Bloomington, MN
February 2015 — July 2021
Senior Accessibility Analyst, Senior Technical Support Engineer & Product Champion
As a Senior Accessibility Analyst, I performed manual testing of web pages and mobile apps. By partnering closely with Siteimprove Customer Success Managers, Technical Support Engineers, and sales teams I ensured our customers’ needs were understood. Customers were provided with thorough, accurate, and useful documentation. This included accessibility evaluations, explanations of best practices, and remediation recommendations. As a Technical Support Engineer and Product Champion, I advocated on behalf of Siteimprove Platform end-users. I collaborated with Product Owners and Developers around defects, feature enhancements, releases and release notes, and product roadmaps.
Clockwork Active Media Systems
Minneapolis, MN
March 2005 — February 2015
Systems Administrator, Support Specialist, Front End Developer, QA Tester, Corporate Photographer
Responsibilities included:
- Front-end web development;
- Quality assurance testing;
- Technical support and client messaging during incident management;
- Domain and SSL certificate management;
- New employee & end-user onboarding and training;
- Writing detailed but easy-to-understand documentation;
- Working closely with vendors: Qualys, GoogleApps, DigiCert, TuCows/OpenSRS;
- Corporate photography: employee headshots, client photography, events.
Fallon Inc
Minneapolis, MN
August 2000 — August 2003
Front End Web Developer
- Involved in the entire life cycle of a website, from planning to implementation and maintenance
- Carried out production work in Photoshop and Flash
- Built web sites in HTML & CSS
- Updated content for large scale websites
- Maintained files in version control software
SKILLS
- WCAG 2.0, 2.1 and Section 508
- HTML, CSS, JavaScript
- Agile ways of working
- Manual & automated A11Y testing
- Prototyping
- Design systems
- Teaching, mentoring
- Relationship management
- Process improvement
- Technical documentation
- Knowledge sharing
- Defect tracking
- User account management and user onboarding
- Professional photography and image production (Adobe Photoshop, Lightroom, etc.)
TOOLS
- Assistive Technologies: JAWS, NVDA, VoiceOver, TalkBack
- WAVE
- axe Devtools, Auditor, and Monitor
- Accessibility Insights (AI)
- Siteimprove SaaS Platform
- Text editors
- Developer tools
- Content Management Systems
- Version control
- Jira, Confluence, Trello
- Prototyping tools: Figma, InVision
- Adobe Creative Suite
- Microsoft Office 365
CERTIFICATES AND PROFESSIONAL DEVELOPMENT
- IAAP Certification: CPACC, March 2022 (studying for WAS next)
- Minneapolis College: Teaching & auditing classes
- University of MN: Agile Certificate, 2018
- O’Reilly School of Technology: Linux Systems Administration
- College of St. Catherine: Information Technology, weekend college
- Science Museum Computer Education Center: Web development coursework
VOLUNTEER EXPERIENCE
- Mentor: Accessibility NextGen Program
- Photographer: Family Tree Clinic, Planned Parenthood, Mizna Arab Arts Organization, and Tech Dump MN
- Co-founder and former board member: Compassionate Action for Animals
- Event volunteer: Asian Media Access, Compassionate Action for Animals
- Amnesty International volunteer