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About

Sharyn sitting in front of a teal background holding their hands up as though they're shouting
Sharyn Morrow in 2022

Hello! I’m Sharyn.

I’m an accessibility leader with more than 30 years of experience spanning consulting, design, manual and automated testing, and remediation. My work centers on making digital experiences more usable, inclusive, and less frustrating for the people who rely on them.

I bring deep knowledge of WCAG and industry best practices, combined with empathy, organization, and thoughtful analysis. I care deeply about the human side of technology, how it feels to use, where it creates barriers, and how intentional improvements can create meaningful impact.

In 2022, I earned my IAAP Certified Professional in Accessibility Core Competencies (CPACC) and I am preparing for Web Accessibility Specialist (WAS) certification. I am a lifelong learner, a high-energy collaborator, and a late-identified autistic professional with ADHD. Neurodiversity advocacy is central to both my professional and personal mission. I actively promote inclusive environments where different ways of thinking, processing, and communicating are recognized as strengths. My lived experience informs how I approach accessibility, leadership, and collaboration.

My strengths include improving processes and streamlining workflows within Agile environments and across the software development lifecycle. I am skilled at identifying friction points users encounter and partnering with cross-functional design and engineering teams to resolve them. Whether guiding accessibility strategy, supporting product teams, mentoring accessibility champions, or developing training programs, I focus on building cultures of inclusion that extend beyond compliance.

Kindness, accessibility, inclusion, and neurodiversity advocacy guide everything I do.

PROFESSIONAL EXPERIENCE


Ablr 360

Raleigh-Durham-Chapel Hill Area (remote)
March 2026 – Present
Accessibility Manager


iCIMS

Holmdel, New Jersey (remote)
April 2022 – December 2025
Principal Accessibility Engineer

  • Delivered role-based accessibility training and built a network of Accessibility Champions.
  • Led customer accessibility engagements, internal audits, and remediation guidance.
  • Authored and maintained VPATs across product lines.
  • Managed external audit vendors and accessibility tooling.
  • Directed accessibility integration for acquisitions.
  • Provided ongoing standards guidance (WCAG 2.2) and cross-functional support.

Key Achievements:

  • Implemented axe DevTools Enterprise, scaling automated accessibility testing organization-wide.
  • Expanded external audits and VPAT coverage across additional products.
  • Redesigned 200-level developer training and launched three new programs:
    • Company-wide Accessibility Foundations (100-level onboarding)
    • Accessibility Champions (300-level)
    • WCAG 2.2 training for Product, Engineering, and Design Systems
  • Grew the Accessibility Community of Practice and GAAD programming to drive company-wide engagement.   

U.S. Bank

Minneapolis, MN
July 2021 — April 2022
Assistant Vice President, Principal UX Accessibility Consultant

Shifting accessibility left as a key stakeholder during the design, prototyping, and defect analysis processes for digital products. This includes creating and validating accessibility user stories, evaluating prototypes, reviewing designs and wireframes, providing technical direction, and creating materials to educate others about accessibility. Partnering with business lines to ensure the user experience presented to consumers is accessible and meets bank standards. As well as interviewing potential candidates, onboarding new teammates, and coaching junior colleagues.

Minneapolis Community and Technical College

Minneapolis, MN
January 2019 — present
Adjunct Instructor (part-time)

Teaching Continuing Education courses in the Web Design and Development Certificate program:

  • Introductory HTML and CSS 1 & 2
  • Front-End Website Design
  • Javascript for the Web

Siteimprove

Bloomington, MN
February 2015 — July 2021
Senior Accessibility Analyst, Senior Technical Support Engineer & Product Champion

As a Senior Accessibility Analyst, I performed manual testing of web pages and mobile apps. By partnering closely with Siteimprove Customer Success Managers, Technical Support Engineers, and sales teams I ensured our customers’ needs were understood. Customers were provided with thorough, accurate, and useful documentation. This included accessibility evaluations, explanations of best practices, and remediation recommendations. As a Technical Support Engineer and Product Champion, I advocated on behalf of Siteimprove Platform end-users. I collaborated with Product Owners and Developers around defects, feature enhancements, releases and release notes, and product roadmaps.

Clockwork Active Media Systems

Minneapolis, MN
March 2005 — February 2015
Systems Administrator, Support Specialist, Front End Developer, QA Tester, Corporate Photographer

Responsibilities included:

  • Front-end web development;
  • Quality assurance testing;
  • Technical support and client messaging during incident management; 
  • Domain and SSL certificate management;
  • New employee & end-user onboarding and training; 
  • Writing detailed but easy-to-understand documentation;
  • Working closely with vendors: Qualys, GoogleApps, DigiCert, TuCows/OpenSRS;
  • Corporate photography: employee headshots, client photography, events.

Fallon Inc

Minneapolis, MN
August 2000 — August 2003
Front End Web Developer

  • Involved in the entire life cycle of a website, from planning to implementation and maintenance
  • Carried out production work in Photoshop and Flash
  • Built web sites in HTML & CSS
  • Updated content for large scale websites
  • Maintained files in version control software

SKILLS

  • WCAG 2.0, 2.1 and Section 508
  • HTML, CSS, JavaScript
  • Agile ways of working
  • Manual & automated A11Y  testing
  • Prototyping
  • Design systems
  • Teaching, mentoring
  • Relationship management
  • Process improvement
  • Technical documentation
  • Knowledge sharing
  • Defect tracking
  • User account management and user onboarding
  • Professional photography and image production (Adobe Photoshop, Lightroom, etc.)

TOOLS

  • Assistive Technologies: JAWS, NVDA, VoiceOver, TalkBack
  • WAVE
  • axe Devtools, Auditor, and Monitor
  • Accessibility Insights (AI)
  • Siteimprove SaaS Platform
  • Text editors
  • Developer tools
  • Content Management Systems
  • Version control
  • Jira, Confluence, Trello
  • Prototyping tools: Figma, InVision
  • Adobe Creative Suite
  • Microsoft Office 365

CERTIFICATES AND PROFESSIONAL DEVELOPMENT

  • IAAP Certification: CPACC, March 2022 (studying for WAS next)
  • Minneapolis College: Teaching & auditing  classes 
  • University of MN: Agile Certificate, 2018
  • O’Reilly School of Technology: Linux Systems Administration
  • College of St. Catherine: Information Technology, weekend college
  • Science Museum Computer Education Center: Web development coursework

VOLUNTEER EXPERIENCE

  • Mentor: Accessibility NextGen Program 
  • Photographer: Family Tree Clinic, Planned Parenthood, Mizna Arab Arts Organization, and Tech Dump MN
  • Co-founder and former board member: Compassionate Action for Animals
  • Event volunteer: Asian Media Access, Compassionate Action for Animals
  • Amnesty International volunteer